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Frequently asked questions

Everything about creating invoices, getting paid, working with a team and keeping your records safe.

Getting started

Is Business Invoices just an invoice generator?

No. Alongside branded invoices, it keeps a searchable record of every invoice with its paid, unpaid or overdue status, a client directory that fills in your invoices, and a dashboard showing what’s paid, outstanding and overdue.

How do I create an account?

Use Sign up on the login screen. Your account comes with its own private workspace, ready for your business details.

What should I set up first?

Open Business settings and add your logo, brand colour, contact and legal details, and your invoice number format. Every new invoice starts from these defaults.

Does it work on my phone?

Yes. The app has a slide-out menu on phones and a collapsible sidebar on larger screens.

Invoices

Can I send invoices as PDFs?

Yes. Every invoice has a print view sized for A4. Use Save & Print in the editor and pick “Save as PDF” in the print dialog.

Can I use my own logo and colours?

Yes. Upload a logo (PNG, JPG, GIF or WebP, up to 2 MB) and pick a brand colour. All eight templates use them, and you can change them on a single invoice.

Can I make quotations or receipts too?

The document title is editable, so the same editor works for quotations, pro-forma invoices or receipts.

How does invoice numbering work?

Set a prefix (with {YYYY}, {YY} or {MM} placeholders), the number of digits and a starting number. New invoices get the next number automatically.

What stops someone changing an invoice after it’s paid?

Locking. Lock any invoice by hand, or lock invoices automatically once they’re marked paid. Locked invoices can’t be edited or deleted.

What happens if I delete something by mistake?

Deleted invoices go to the Trash first. Restore them from there, or delete them for good.

Tracking & records

How do I keep track of which invoices are paid?

Every invoice is listed with its status. Switch paid or unpaid in a click; unpaid invoices past their due date show as overdue automatically.

Can I search my invoice history?

Yes. Search by invoice number, client or amount, sort the list, and filter by status.

What does the dashboard show?

Totals, a monthly revenue chart of paid vs outstanding (with a table view), invoices that are overdue or due this week, your top clients and recent invoices.

Clients

What can I store about each client?

Company name, logo, contact person, email, phone, billing address, registration number, tax ID or VAT number, and private notes.

How does auto-fill work?

Pick a client in the invoice editor and their saved details are filled in on the invoice. You can also start an invoice from the client directory in one click.

Can I invoice a client in one click?

Yes. Hit Invoice next to any client in the directory and a new invoice opens with their details already filled in.

Tax & currencies

Which currencies are supported?

EUR, USD, GBP, PKR, AED, SAR, QAR, INR, CAD, AUD, CHF, SEK, NOK, DKK, TRY, CNY and JPY are built in. Choose “Other…” to type any other code.

How does tax work?

Choose a percentage or a fixed amount and give it your own label, such as VAT, GST or sales tax. The totals update as you type.

Can I record partial payments?

Yes. Enter the amount already paid and the invoice shows the balance still due.

Teams & access

Can my accountant or team access my invoices?

Yes. Add their username under Account → People with access. Your workspace then appears in their workspace switcher.

Can I manage more than one business?

Yes. Every workspace you’ve been given access to is one click away in the switcher next to the logo.

Can I remove someone’s access later?

Yes. Remove their username under Account → People with access and your workspace disappears from their switcher.

Your data

Who can see my invoices and clients?

Only you, and any account you have given access to. Every account works in its own private workspace.

Can I get my invoices out of the app?

Yes. Every invoice has a print view sized for A4, so you can print it or save it as a PDF at any time.

What happens to deleted invoices?

They go to the Trash, where you can restore them or delete them permanently.